When Someone Dies At Home
If the death of your loved one is expected and they have passed away at home, their passing will need to be certified by a doctor from their local GP surgery. In some instances, a district nurse is also able to verify the death.
When the doctor or nurse has attended to verify the death, you can then contact us, to arrange a time for us to attend the residence. We will then convey your loved one to our chapel of rest until where they will be cared for until the day of their funeral.
We will then arrange a time to contact you to discuss the next steps.
Should your loved one pass away at a nursing or residential home, the nursing team will usually contact us on your behalf.
When Someone Dies In Hospital
Hospital staff will usually advise you if and when the Medical Certificate of Cause of Death will be available for you to collect. This is more commonly referred to as the “death certificate”. One you are in possession of this, you must contact the local registry office (the sub-district in which the death occurred) to make an appointment to register the death.
Once you have carried out the registration procedures, we will then be able to make arrangements to bring your loved one into our care.
If any further investigation into the death is needed, the death may need to be referred to the coroner. This could mean that a post-mortem or an inquest may be necessary.
When Someone Dies Suddenly or Unexpectedly
If the death is sudden or unexpected, the death will need to be referred to the coroner. This will also be the case if the person who has died has not seen a doctor within the last 14 days.
The coroner will advise the next of kin if any further investigation is required, in the form of a post-mortem or inquest. This can delay funeral arrangements as the registration of death cannot take place until the coroner’s investigations have come to a conclusion.
Once the coroner is satisfied, they will issue the relevant documentation to allow your loved one’s funeral arrangements to be finalised.